Frequently Asked Questions
Do I need to remove personal items from my vehicle?
When you clear your vehcile it makes for a smooth full coverage cleansing process.
If you leave items in your vehicles cup holder, side door panels, or center consol Justin will clean around those items and/or he will place items on the drivers seat.
If you leave big items in your vehciles trunk area Justin will work around those items and will not be able to remove said items.
Do I need to be present during my appointment?
First time Clients. Prefferably,YES. We like you to meet and greet Justin upon arrival so he can inspect/diagnose your vehicle before providing services as some vehilce may not be a good match and may need more than one cleanse session applied and/or a detail shop.
IF you are unable to meet and greet Justin day of your appointment you will not receive a diagnosis prior to services and he will get right to work.
Please stash the key or leave the vehicle unlocked.
If you are a Member who has PREPAID AUTO CLEANSE SESSONS you DO NOT need to be present during your appointment since your vehicle has been diagnosed and has already been receiving treatment cleanse sessions.
What is the Membership and Why should I sign up?
Members can receive six or more cleansing sessions.
One of many reason to become a Member is that Members pay only $60 per cleaning as non members pay $120 per cleaning.
Members have access to book appointments monthly, bi monthly, or as often as they like. Getting your vehicle clean more often requires less time and product- allowing us to provide a discount to you.
We offer continuose cleansing treatments sessions designed to help protect and prevent deteroration by removing dirt and light mess more often by not allowing dirt to sit and cause damage that may require a detail shop in the future.
Getting your car clean more often is healthier and cost less than a one time clean.
Members save money! Client can book prepaid credit throughout the year.
Example: $60 x 6 Clean Car Appoinment= $360
Also,ONLY Members have access to speciality service such as scratch repair, trim restoration, headlight restoration, stain and spot removal,and dog hair removal.
You could book a credit every three months. Thats four times a year... and potentially still have two more credit to use the following year, or towards scratch repair, deep shampoo, or headlight restoration.
How do I book an appointment?
If you are a new Client choose services from the NON MEMBER MENU.
If you are an exisitng Prepaid Member choose services from the MEMBER MENU.
Or, text/call Jade 206.422.1556
Do I need to reschedule due to bad weather?
Clients with garage or covered parking-Justin can move forward with proving services with no issues.
Clients without garage or covered parking may need to reschedule or be offered interior services on a rainy day. *Justin may be able to provide a canopy tent on a rainy day depending on the circumstances.
rain vs. rain and wind.
When the weather is windy we do not like to use the canopy because we do not want to risk the canopy falling onto your vehicle.
Whats the differnce between auto "maintenance" and auto "detail"?
Car Cycle has created a process treatment for all car interior and exteriors that protect and prevent cars from having common problems, such as track dirt, kid mess and travel mess. We cannot revive severly neglected vehciles since our treatment is designed more for protection rather than "DETAIL" and we do not heavy machinery or hard chemiclas during our cleanising process.
We fix small issues before the issue becomes a big problem.
Can I share my prepaid auto credit with other people?
NO. You cannot share or gift prepaid credit to another person. We are dedicated to keeping your vehcile clean and maintained. Booking a different vehicle each session with not be beneficial to you or us. We want to upkeep your vehcile only to ensure optimal cleanse and protection.
How do I book my Membership Specilaty Services?
To take advantage of your Memberhsip specilaty services such as:
Scratch repair, head light restoration, spot/stain removal, dog hair removal, or sap removal-
Please go to Membership menu and choose to book x2Car Session appointment to accomodate the time needed to provide these services.
Or, reach out to Jade to adjust the appoinmnet timing.